The recruitment industry is moving fast. And agencies that want to succeed need to leverage all the tools available to deliver the best candidate and client experience possible. But which technological innovations are passing fads? And where should you invest your resources to make changes that can actually better your business? To find out, we asked over 1400 recruitment professionals to name the next big technological innovation in the industry. Most recruitment professionals agree that automation presents an exciting opportunity, but agencies have a long way to go before automation is fully ingrained in their operations.